Process Event Requests

Process Request

1) Review the event details and communicate with the customer if you have any questions. If they have "I do not have an organization associated with my account" listed as their organization, please follow the steps to add an organization.

2) Once you are ready, click Approve to change the event status from Pending to Confirmed.

3) After approval, select Email and choose the Confirmation Template and not the pending agreement template as they have already agreed to the Union's Facility Policy when requesting the room.

4) Remove the Orange Bar header message and add the Online Request Approved message instead.

5) Click Send to email the confirmation details to the customer!